Founded in 2018, TruTechnologies is the leading provider of real-time clinical trial oversight, focused on enabling timely, high-quality data and mitigating risks in drug development. At this pivotal growth stage, our focus is on empowering our sales team, deepening engagement with key accounts, educating the market on our unique value, and solidifying our position as a thought leader in the clinical trials space. We foster a collaborative and innovative environment where every team member plays a crucial role in our success.
TruTechnologies is the leading provider of real-time clinical trial oversight software, focused on enabling timely, high-quality data and mitigating risks in drug development. The company has experienced triple-digit growth in its four years of commercialization and has recently taken on a private equity partner, LLR Partners. TruTechnologies is seeking a dynamic, approachable, and visionary Data Services Lead to join our team. This is a critical role at the intersection of business transformation, technology integration, and human connection. You will play a key role in driving change across a complex ecosystem, enabling data-driven decision-making and seamless collaboration across functions. Reporting to the Chief Product Officer, you’ll translate complex technical capabilities into meaningful business impact, and vice versa. Your ability to think long-term while delivering on short-term milestones will be essential to leading transformation at scale.
• Lead and execute data services roadmap & strategy aligned with the company’s long-term vision and mission.
• Provide an executive presence and serve as the lead ambassador for TruTech externally with personas across the ecosystem, including respected research sites, pharma leaders and lab partners.
• Translate between business and technical domains—making complex ideas simple and actionable.
• Align with engineering & QA in order to deliver integrations on time-based deadlines.
• Analyze and optimize complex business processes in partnership with cross-functional internal teams
• Own key transformation initiatives and change management processes across complex Pharma organizations, CROs, central labs and research sites.
• Create and maintain best practice documentation collaboratively with internal and external stakeholders.
• Plan, track and regularly report progress to the executive team.
• Approachable, trustworthy and someone people genuinely enjoy working with.
• A thoughtful change agent with gravitas when interacting with internal & external stakeholders.
• Not afraid of confrontation to help clients and stakeholders in their transformation process.
• A strong communicator who can adapt your message to both executive and technical audiences.
• A quick learner to iteratively learn a complex ecosystem—industry experience in pharma or labs is not required.
• Technically conversant—you understand system integration, data flow, and technical dependencies.
• Comfortable managing ambiguity and aligning diverse stakeholders around a shared goal.
• Motivated by mission-driven work and making a tangible difference.
• Collaborative by nature—team-oriented, curious, and open-minded.
• Familiarity enterprise transformation in technical integration projects.
• Background in business process management, systems analysis and/or digital transformation.
• Strong analytical, communication and stakeholder engagement skills.
• Willingness to travel occasionally and work onsite for key collaboration opportunities.
